Revolutionize Customer Engagement with Smartico

Create personalized, data-driven journeys that engage and convert. Smartico combines real-time automation, gamification, and segmentation to help you scale and build lasting relationships.

CRM Automation

Flow Builder

Design drag-and-drop automation boards that non-tech teams can tweak in seconds

A/B Testing

Split-test variants to always send the proven best-converting option

Liquid Emails

Merge user attributes like Hi, {{first_name}} to make emails feel personal

API + Webhooks

Push data instantly to keep Smartico and third-party tools in sync

Custom Events

Send bespoke events via API to kick off ultra-personalized journeys

Communication Channels

Reach players on email, SMS, WhatsApp, push, and more from one canvas

CSV Import

Upload user lists in bulk with auto-mapped columns for quick campaigns

Attribution Value

Track touchpoints and credit the right channel for each conversion

Realtime Journeys

Trigger instant flows that react the second a player clicks or deposits

Automation Rules (Real-time & Scheduled)

Combine event triggers with time-boxed rules for complex journeys

Scheduled Campaigns

Pre-plan newsletters and bonuses to send automatically without manual effort

Segmentation

Slice audiences by state, behavior, or templates to target the right cohort

Gamification

Deep Links

Jump players from promos to exact missions in one tap

Custom Sections

Group gamification elements into themed widgets for chosen audiences

API + Webhooks

Pull game data and send win events to wallets in real time

Mini-games

Drop in Spin-the-Wheel, Scratch Cards, or Quiz for quick thrills

Jackpots

Offer funded pots with certified RNG for excitement on every spin

Store

Let users swap points for spins, cash, or goods in a branded marketplace

Raffles

Issue tickets via actions, then draw prizes to create buzz

Tournaments

Run time-boxed events awarding winners automatically when time expires

Leaderboards

Spark competition by ranking top performers with real-time prizes

Levels

Reward progression with tiered perks, nudging players to climb higher

Missions

Set task-based goals that reward completion with points and milestones with collectible achievements players showcase in profiles

AI Models

Sport Recommendations

Offer tailored bet suggestions based on past wagers and followings

RFM Analysis

Segment by Recency, Frequency, Monetary value and trigger relevant journeys

Favorite Product, Game, and Game Type

Recommend what each user will love next

Churn & LTV Prediction

Spot at-risk players and forecast lifetime value early

AI Enhancer

Let AI draft subject lines and suggest segments in seconds

Best Time Model

Send messages when each user is most likely to engage

General Features

Deep Links

Consistent links that work across web, SMS, email, or push

Reports

Track KPIs in customizable dashboards with export-ready charts

Multi-Lingual Support

Localize labels and messages for global audiences without cloning campaigns

UI Widgets

Embed responsive gamification widgets matching your design with minimal code

Multi-Currency Support

Price items in any currency and show correct amounts automatically

Multi-Brand Support

Manage unlimited skins from one instance with custom visuals per brand

Label Tags

Attach simple markers for instant segmentation without extra data fields

Dynamic Rewards

Calculate bonuses using formula-based logic that adapts in real time

Bonuses

Issue cash, spins, or custom rewards automatically through bonus templates

Content Creation Features

Bring Your Own Gateways

Use any email or SMS provider with Smartico as automation brain

MJML

Accelerate email development with responsive components that cut coding time

Liquid Personalization

Embed dynamic variables so every message feels hand-tailored

Live Previews

See how messages render across devices before sending

Drag-and-Drop Editor

Compose content visually, reordering blocks without HTML knowledge

Code Editor

Hand-craft HTML/MJML emails with live linting and autocomplete

Platform Features

Full Integration

Let Smartico's team handle setup without taxing internal devs

Technical Support

Get <24-hour response times and deep engineering expertise

Academy

Level up teams with courses and webinars that create power users

Documentation

Access detailed guides and tutorials for every feature

Customer Success Manager

Get a dedicated expert to align strategy and fast-track ROI

Data Guard

Define retention windows and control exports for privacy by design

Role-Based Permissions

Grant granular rights so teams see only relevant features

SSO + 2FA

Protect admin access with Single Sign-On and two-factor authentication

Compliance

GDPR and ISO 27001 certified architecture keeps data secure across regions

Ready to use Smartico?

Join hundreds of businesses worldwide engaging players with Smartico.