AI 模型

Smartico AI 模型:
对每位玩家进行预测、细分和个性化运营

Smartico 内置八个 AI 模型,服务于赌场和体育博彩 CRM。它们预测流失和未来的 VIP,按价值为玩家排序,并选出合适的优惠和合适的发送时间。每个结果都写入玩家档案,可直接用于您的细分群体、用户旅程、任务和锦标赛。

深受 1000+ 品牌信赖:
Blue Ocean Gaming 标志
Digitain 标志
Roll Casino 标志
Lucky Bet 标志
Cazino 标志
Cactus 标志
CBData 标志
Casino.ua 标志
Nine Casino 标志
4RABET 标志
E-Play24 标志
Growe 标志
Wow360 标志
Goldenpalace.be 标志
Playamo 标志
Wiztech 标志
ProgressPlay 标志
White Hat Gaming 标志
AtlasLive 标志
Betstarters 标志
Blue Ocean Gaming 标志
Digitain 标志
Roll Casino 标志
Lucky Bet 标志
Cazino 标志
Cactus 标志
CBData 标志
Casino.ua 标志
Nine Casino 标志
4RABET 标志
E-Play24 标志
Growe 标志
Wow360 标志
Goldenpalace.be 标志
Playamo 标志
Wiztech 标志
ProgressPlay 标志
White Hat Gaming 标志
AtlasLive 标志
Betstarters 标志

在您的 CRM 内部运行的 AI

这些模型是 Smartico 的一部分,而不是单独的工具。它们读取您的平台已经发送的存款、投注和活动数据,并把结果写回每位玩家的档案。您的团队可以像使用其他条件一样使用它们,无需数据项目,也无需导出数据。

使用您已发送的数据

来自标准集成的存款、提款、赌场和体育投注、登录和奖金数据。无需单独的数据项目。

以您自己的玩家为基准

细分群体、价值等级和 VIP 档位都以您自己的玩家为基准衡量,而不是通用的行业平均水平。

只提建议,不自动执行

模型给出建议,由您的营销活动做决定。您的营销活动规则、预算和负责任博彩控制始终优先。

模型如何协同工作

每个模型回答一个问题,合在一起就能引导玩家的完整旅程。以下是一位玩家 Lucas 的前两个月:

  1. 1第 0 天及早发现未来的 VIPEarly VIP Detection 将首存标记为值得关注。两天后档位变为 Strong,VIP 客户经理当天就打电话联系。
  2. 2第 3 天为这位玩家量身定制的任务Favorite Games 找到 Book of Dead,Recommended Amounts 建议投注 €2。两者都放入一个个性化任务。
  3. 3第 10 天用锦标赛代替奖金Bonus Eligibility 判断再给这位玩家发奖金不划算。于是用户旅程改为发送锦标赛邀请。
  4. 4第 30 天下一个值得尝试的功能RFM 将玩家归入 Potential Loyalist,Value Score 为 High。Gamification Penetration 选出锦标赛作为下一个要推广的功能。
  5. 5每条消息在合适的时间发送Best Time 在玩家通常游戏的时间发送每封邮件、每条短信和推送,例如 19:00。
  6. 6第 60 天在离开之前挽留Churn Prediction 将玩家调整为 High 风险。留存用户旅程当天启动,优惠金额根据玩家的预测 LTV 确定。

模型结果 随处可用

每个模型都把结果写入玩家档案,大多数模型还会在结果变化时发送事件。您的团队可以像使用 Smartico 中的其他条件一样使用它们。

  • 结果变化时启动用户旅程:当玩家进入 Critical 流失等级、在 RFM 中变为 At Risk,或被标记为早期 VIP 时。
  • 精准定向:只向模型指出的玩家展示任务、锦标赛、小游戏和优惠。
  • 个性化任务:游戏和目标金额来自每位玩家自己的历史记录。
  • 准时发送:邮件、短信、推送和即时通讯消息在每位玩家的最佳时间发出。
  • 报表:按周查看每个等级、细分群体和层级中有多少玩家。

不止于技术:
我们带来专业知识与长期合作

选择 Smartico,您得到的不仅是游戏化软件,更是一位真正关注您业务增长的合作伙伴。我们与您并肩协作,帮助团队建立 CRM 专业能力,指导策略制定,并在整个合作过程中提供切实可行的实操建议。这是为您的 iGaming 业务量身打造的终极游戏化与 CRM 营销解决方案体系。

1. 定制化上线接入与培训

从第一天起,我们的团队就为您提供顺畅、个性化的配置,并通过培训在每一步为您赋能

2. 专属客户成功经理

真正的增长伙伴,在整个合作期间指导您充分释放 Smartico 的潜力。

3. 可靠的专家支持

专家帮助随时待命,一条消息即可获得持续前进所需的洞察和解决方案。

客户评价

Blue Ocean Gaming 标志
Blue Ocean Gaming
Our experience working with Smartico has been very positive. Their CRM and gamification tools are a great addition to our platform, giving operators more ways to engage their players and create personalized experiences. Their team is always responsive, easy to work with, and open to collaboration, which makes the partnership especially valuable to us.
Digitain 标志
Digitain
Working with Smartico this year has been a great experience. Their team is always quick to respond and genuinely invested in helping us grow. What I especially like is the flexibility of the campaign flow and how intuitively it aligns with the user journey. The CSV import feature for marking users has been extremely useful, and the Dynamic Bonus feature, where you can apply your own formulas, gives us even more control and room to experiment. Smartico has been a reliable, supportive partner, and we value the relationship we've built with them.
Roll Casino 标志
Roll Casino
When we started working with Smartico, we were basically starting from ground zero: blank canvas, big ambitions, and a steep learning curve. The Smartico team rolled up their sleeves, joined every setup call, and guided us through building a CRM operation we can now brag about. Whether it was debugging email campaigns, brainstorming smarter journeys, or helping shape our roadmap, they were always there, quick, clear, and truly invested in our success. Smartico provided a partnership with the kind of support that makes even complicated configurations feel manageable.
Lucky Bet 标志
Lucky Bet
We’ve been working with Smartico for almost a year now and have seen a noticeable increase in all our key KPIs. Combining our CRM strategy with Smartico’s gamification tools gave a real boost to monthly active users, retention and customer loyalty. We’ve used two CRM platforms in the past, but none delivered the KPI and revenue growth we achieved after launching our gamified loyalty program and automated campaigns with Smartico. They keep rolling out useful new features, and their support team is always quick and helpful. Smartico has genuinely moved our results forward.
Cazino 标志
Cazino
We’ve been working with Smartico for our CRM and gamification needs, and the experience has been excellent. The platform is intuitive, reliable, and has helped us elevate both engagement and player lifecycle management. What truly stands out is the support team - always responsive, proactive, and willing to go the extra mile to help us optimize and get the most out of the tool. Their partnership-driven approach makes collaboration easy and effective. We’re very happy with the service and look forward to continuing to grow together.
Cactus 标志
Cactus
Smartico plays a strategic role in our operations, serving as an essential platform for user engagement, retention, and acquisition initiatives. Its large-scale, real-time data processing capabilities enable the execution of highly targeted and efficient campaigns. It also stands out for its robust gamification capabilities and structured management of automated events and journeys, contributing to process optimization and the continuous evolution of the user experience.
CBData 标志
CBData
COO CBData
We recently integrated the CRM solution from Smartico, and the experience exceeded our expectations. The communication throughout the process was excellent, with their team providing prompt and clear responses to all our questions. The documentation was easy to understand and well-structured, making the implementation seamless for our team. Based on this positive experience, we see Smartico as a strategic partner who will play a strategic role in the future success of our online casino platform. We highly recommend their services to other companies looking for a reliable and efficient CRM solution.
Casino.ua 标志
Casino.ua
CEO
Partnering with Smartico has been a strong step forward for Casino.ua. Their CRM automation and gamification tools have significantly enhanced our platform, helping us better engage and retain our audience. The integration process was fast and smooth, supported by their responsive team and clear documentation, which made implementation straightforward. The flexibility of Smartico’s tools allows us to customize features to fit our platform’s needs, while their diverse solutions — like the bonus engine and gamification modules - help us deliver a richer gaming experience. We’ve already seen improved player retention and satisfaction. Smartico has been a reliable partner, and their tools are a valuable asset for anyone looking to elevate their igaming platform.
Nine Casino 标志
Nine Casino
Head of Casino
As Head of Casino I am, always looking for ways to enhance the player experience and create long-lasting relationships with our customers. the Smartico CRM and gamification tool has not only simplified the marketing and retention efforts for my teams, but has also given them the tools we need to build a more engaged, loyal player base. Our team and I couldn’t be happier with the results, and this is only the beginning. With this innovative platform at our side, we’re excited to continue driving player satisfaction and taking our casino to new heights.
4RABET 标志
4RABET
Head of CRM
Smartico elevates our engagement strategies to reach new heights with a platform that is both technically advanced and flexible. Their ability to respond to our needs with speed and accuracy is unmatched. And their account managers? Absolute rockstars - always ready to help, invested in our success, and going above and beyond to support us. We didn’t just find a tool, we found a true partner.
E-Play24 标志
E-Play24
CRM Manager
We have been working with Smartico for a year and a half now and in these 18 months we have learned to clearly see the incredible potential of this tool, which has allowed us to create projects of which we are very proud. Thanks also to the Smartico guys, who patiently and professionally showed us how to use the many features that this extraordinarily flexible software offers. Professionals like Nadiia - so available, clear and prepared - are rare gems in the world of business. A huge thank you from the E-Play 24 CRM team.
Growe 标志
Growe
Head of Engagement
To meet the needs of our customers, a gamification platform must adhere to very high standards, and Smartico lives up to them perfectly. Quick integration, a variety of mechanics, a robust CRM component, flexibility, fair pricing, and dedicated assistance from platform specialists are the first things that come to mind when describing this platform.
Wow360 标志
Wow360
Head of CRM
Smartico is a game-changer for us. Its playful, intuitive design is both fun and functional, offering a wide range of options to improve player retention. Even small brands can easily adopt it and see great results and we’ve noticed a significant boost since using it. The customer support is exceptional: flexible, proactive, and willing to adapt to our needs. Highly recommend it to any business looking to enhance their player strategies and drive results.
Goldenpalace.be 标志
Goldenpalace.be
CRM Manager
I have had the pleasure of working with Smartico, and I can confidently say they are an amazing partner. Highly Efficient Backoffice: The Smartico platform’s backoffice is seamless and robust, making it easy to manage and operate the product. Incredible Team: The Smartico team is fantastic! They are always accessible and dedicated to supporting you. (Thanks, Zoya and Gabor!) Support from Start to Finish: From the beginning of the project to daily operations, the Smartico team has been there every step of the way, offering valuable guidance. Fast and Effective Communication: Communication with Smartico is always quick and efficient. Simply Amazing: Working with Smartico is a fantastic experience. Their professionalism and friendly approach make them stand out. MAGNIFIQUE!
Playamo 标志
Playamo
CRM Manager
We’ve been using Smartico for a while now and are pleased with the results it brings. The platform is user-friendly, and its intuitive interface makes navigating and implementing changes a breeze. The gamification tools are flexible and easy to customize, allowing us to tailor them to our specific needs. Most importantly, we’ve seen tangible engagement from users since integrating Smartico, which validates the value of the service. In terms of communication, we’ve had a great experience with the team. They are responsive, open to feedback, and quick to address any issues or questions we’ve raised. Overall, it’s been a productive collaboration, and we appreciate their support.
Wiztech 标志
Wiztech
CEO
Partnering with Smartico has been a game-changer for our business. Their innovative solutions and deep understanding of gamification and customer engagement have allowed us to elevate our platform and create truly immersive experiences for our users. The Smartico team is not only highly skilled but also incredibly responsive, making collaboration seamless and efficient. Whether it’s optimizing loyalty programs or implementing advanced marketing tools, Smartico consistently delivers results that exceed expectations. I highly recommend them to anyone looking to take their operations to the next level.
ProgressPlay 标志
ProgressPlay
CEO
We have been working with Smartico for about 7 months now, after switching from another CRM platform. We have more than 200 whitelabel brands both Casino and Sportsbetting covered by the same set of campaigns, but each brand will have its own style, different currencies and languages. The Gamification has helped us increase the LTV, with players self-serving themselves with bonuses from the shop, and by using control group we see the increase of all KPI's. from the start of the integration and till now what ever Smartico promised they delivered. We recommend Smartico to any platform provider and operator.
White Hat Gaming 标志
White Hat Gaming
Head of Product Marketing
Smartico’s gamification and real-time CRM solutions are seamlessly integrated into our platform so operators can offer personalized engagement campaigns and enhanced player experiences. The combination of White Hat Gaming and Smartico ensures that these engagement tools not only boost player satisfaction but also contribute to increased retention and lifetime value.
AtlasLive 标志
AtlasLive
Chief Operations Officer
Our collaboration with Smartico shows our dedication to providing operators with the most personalized, effective, and high-quality solutions to boost their iGaming business expansion. We want to give our clients top-notch value by offering an adaptable, automated iGaming platform. This platform lets them tailor content and services from numerous leading suppliers to superpower their business and keep their brand unique. Bringing Smartico into the mix is another move toward expanding our range of innovative and top-quality services.
Betstarters 标志
Betstarters
CRM Manager
Smartico's gamification and CRM offerings have significantly enhanced our customers' engagement and retention at BetStarters with our real-time data integration, and we look forward to our continued collaboration.

常见问题

Smartico 包含哪些 AI 模型?
模型需要哪些数据?
模型多久更新一次?
如何在营销活动中使用模型结果?
模型会自行采取行动吗?
每个运营商的评分都一样吗?
为什么某位玩家没有评分?
如何开启这些模型?