Early VIP Detection: Find Future VIPs in Their First Days
Smartico watches every new depositor for their first 14 days and flags the players whose early play looks like your future VIPs. Scores update every hour, so your VIP team can call while the player is still playing.
Four Bands, From a Hint to a Sure Thing
Each new depositor is scored at fixed points of their first two weeks and placed in a band. A band can only go up during the day, so your team's list stays stable.
- From the first deposit: D0 Watch comes from the size of the first deposit, on the same day.
- Learns from your VIPs: from day 1, a model calibrated for each brand compares the player's play with that brand's own past VIPs and gives a VIP probability.
- Fewer, better flags: the model prefers a short list it is sure about to a long list of maybes.
| Band | What it means | Suggested action |
|---|---|---|
| Strong | A close match to your future VIPs | Same-day host call, premium welcome, loyalty fast-track |
| Probable | A strong candidate | Personal host intro and a tailored offer |
| Watch | Some likeness to future VIPs | Enhanced welcome journey, gamified missions |
| D0 Watch | A big first deposit | Personal thank-you and a welcome series |
Act While It Still Feels Personal
The flag, the band and the VIP probability are player properties, and every change sends the event early VIP update.
Call on the same day
Start a journey or a host task the moment a player is flagged or moves up a band.
Onboarding by band
Strong and Probable players get a fast VIP welcome, Watch players an enhanced journey, the rest the standard path.
Budget where value will be
Spend more on a few high-confidence players instead of giving every new depositor the same bonus.
Save a future VIP early
If a flagged player goes quiet in the first two weeks, start a priority win-back. A save on day 5 beats a reactivation on day 60.
How the Model Scores New Depositors
From the first deposit to day 14, the score follows the player's play.
- 1First depositA fast first signal from the size of the first deposit, on day 0.
- 2CheckpointsThe model scores the player again on days 1, 2, 3, 5, 7 and 14, as their play builds up.
- 3Every hourBetween checkpoints the score updates every hour, so a strong session at 14:00 shows up the same hour.
- 4After day 14The player leaves the early window and keeps the last band. Value Score and RFM take over from there.
Setup and every option: the Early VIP Detection guide on help.smartico.ai.
